Dear Person Who Called Employee Accounts and Didn’t Leave a Name:
Is it too much to ask that when you leave a message, you include your name? Do you know how many people I have to call back from this weekend alone?
And when I call you back and let you know you forgot your name, would it kill you to actually give me your name without me having to ask again?
AND THEN, when I finally get around to why you are calling, would you not use that tone of voice with me when it’s clearly your fault you took so long to call in?
I did my best. (sob) I did my best.
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I’m sure you could come up with a good name for this person yourself. For instance, Mr. or Ms. Lacking Social Skills.
I’m continually surprised at the depths employees will fall to when calling in to complain about services they are receiving for free!
Thankfully – I am a fill-in for the full time employee who does this job. I feel for him deeply.